Financial FAQs

For further information, review the following questions and answers:

When and how will I be invoiced? Why haven’t I received an invoice?

You will be invoiced via email approximately 6- 8 weeks prior to the program arrival date for your term of attendance (4 to 6 weeks for Summer terms). If you have not received an invoice, then review the following:

  • If your school is one of our partner institutions, then it’s possible that SiPN has an agreement to invoice your school rather than you. To confirm this, please contact our Office at payments@studyinportugalnetwork.com.
  • Please check the junk mail filters on your email account to allow invoices from carrilho@flad.pt to be received.
  • Check your ‘Pre-application’ form in Online Registration and verify you entered your email address correctly.

Why did I receive an invoice when I thought my school was paying?

Invoices are issued based on the specific billing agreements we have with institutions. If you don’t believe you were supposed to receive an invoice, please check the section above (“Billing Information”)

When is full payment due?

Full payment is due 30 days from the date your invoice was issued. If your invoice was issued within 30 days of the official program arrival date, then payment is due no later than the arrival date.

Is there a payment plan? / What if I am paying with Financial Aid and it isn’t disbursed by the due date?

f you are unable to pay the total amount due by the due date and are not receiving financial aid, then please contact Sílvia Carrilho  (SiPN’s billing coordinator) at silvia.carrilho@flad.pt with the exact specifics of your situation. In exceptional cases, written permission by SiPN to postpone part of the payment may be arranged. Payment of all fees must take place by the end of the Arrival Orientation Program or students may be dismissed from the program.

Is there a payment plan?

We do not typically offer payment plans due to the amount of expense incurred on behalf of the students prior to their arrival. If you are unable to pay the total amount due by the due date and are not receiving financial aid, then please contact SiPN´s Billing Coordinator at payments@studyinportugalnetwork.com with the exact specifics of your situation.

In exceptional cases, written permission by SiPN to postpone part of the payment may be arranged. Payment of all fees must take place by the end of the Arrival Orientation Program or students may be dismissed from the program.

How do I pay | what payment types are acceptable?

For now, we are not accepting credit card payments, only direct bank to bank transfers or personal check. The student can avoid paying your bank’s ACH wire transfer fees by setting up SiPN’s Citibank Account in New York as a new vendor in your e-banking bill pay service, and then simply pay us like you pay any other bill. However, make sure to please note your account number and name on your payment slip under “notes” or whatever system your e-banking allows for messages to the vendor.

That way we know whom is paying us for what. Deposit payments made via bank transfer, e-banking bill pay, or check during the application process will be reflected on your student bill.

Note: For domestic wire transfers via Citibank New York your bank must include the SWIFT code CITIUS33 even if it’s listed in the comments section of the wire transfer form. Though the SWIFT code is usually used for international wires, in this instance it is what tells Citibank that the funds are meant for SiPN.

Deposits and payments are made in US dollars to our bank account at Citibank in New York. The remittance information is as follows in the next section.

What if I decide to postpone my participation to a different SiPN edition?

If you decide to defer your acceptance to a later term, you must decide to do so no less than 30 days prior to the advertised arrival date for your program, or else risk the $150 late change fee detailed above in the section Program Payments and Deposits. However, you will be eligible to have your paid program deposit credited toward a future term of study. (Please also be aware that your home school may have their own fees and withdrawal policies for which you will be held responsible, in addition to SiPN’s policies.)

If circumstances arise that prevent you from being able to attend your program, please send an email to applications@studyinportugalnetwork.com to notify your decision to cancel. SiPN must receive your cancellation request in writing to update our records. You will continue to receive bills and emails from SiPN and your status will remain as an active participant until we receive your written request of cancellation/withdrawal.

The SiPN Refund Policy regarding program cancellation is as follows:

  • If you withdraw 31 days or more prior to the arrival day specified for your term of attendance, we will refund 100 % of the total program cost, except the non-refundable deposit of US$ 350.
  • If you withdraw 30 days or less prior to the arrival day as specified for your term of attendance we will refund 50 % of the total program cost, except the non-refundable deposit of US$ 350.
  • If you withdraw on or after the arrival day no refund will be issued.